> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.komo.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Instant Win Games

> How winners are determined in Scratch and Win, Spin to Win, and Watch to Win instant win games.

Instant win games on Komo — [Scratch and Win](/interactive-features/features/scratch-and-win/index), [Spin to Win](/interactive-features/features/spin-to-win/index), and [Watch to Win](/interactive-features/features/watch-to-win/index) — reveal a result to the user at the moment of play. This FAQ explains how the winner is chosen and how prize allocation behaves.

<AccordionGroup>
  <Accordion title="How is the winner determined?">
    There is no pre-selected winning entry (e.g. "entry #1000 wins"). Each play is an independent probability roll at the moment the user scratches, spins, or watches.

    For every prize you configure two things:

    * A **percentage probability** — the chance any given play reveals that prize.
    * A **maximum prize allocation** — the total number of times that prize can be won.

    When a user plays, the system rolls against the configured probabilities and shows either a prize screen or the failure/fallback screen.

    <Note>
      The combined probability of all prizes cannot exceed 100%. Any remaining percentage rolls into the failure screen.
    </Note>
  </Accordion>

  <Accordion title="What happens once a prize's allocation is used up?">
    The game stays live and users can continue to play. The probability associated with that prize collapses into the **failure/fallback screen**, so no further users will win that specific prize. Any other prizes with remaining allocation continue to roll as normal.
  </Accordion>

  <Accordion title="What if fewer users play than expected — can a prize go unawarded?">
    Yes. Because outcomes are rolled per play rather than assigned to a specific entry number, low traffic can mean the prize allocation is not reached within the campaign window.

    If awarding the prize is important, monitor entry volume against the configured probability and adjust as needed:

    * **Low traffic** — increase the probability so a larger share of plays reveal the prize.
    * **High traffic** — lower the probability to pace the giveaway across the full campaign.

    You can update prize probability at any time while the game is live. See prize probability configuration on the [Scratch and Win](/interactive-features/features/scratch-and-win/index), [Spin to Win](/interactive-features/features/spin-to-win/index), and [Watch to Win](/interactive-features/features/watch-to-win/index) card pages.
  </Accordion>

  <Accordion title="Can the same user win more than once?">
    That depends on the entry limits you configure in the [data capture](/getting-started/hub-setup/data-capture/index) settings for the card. If you allow multiple entries per user (and enable the play again button), each subsequent play is an independent roll subject to the same probability and allocation rules.
  </Accordion>
</AccordionGroup>