Want to know how to test your cards before publishing? Read on...
Once you have built out your cards, it is always best to do a test run to ensure you have set up everything correctly. Below is a guide on how to test your cards.
How do I do this?
Step 1: Clone the Card
- Navigate to your Engagement Hub.
- Scroll to the card you want to test.
- Click on ... and then select Clone.
- Add the copy Testing to the internal name to differentiate between the original and the cloned.
Note: We recommend cloning cards for testing as once you interact with the content, this will impact the card analytics.
Step 2: Test the Content
There are two ways to test your content prior to launching.
- Preview: This allows you to view the journey and experience of just the card/content. The preview will appear as a pop-up over the editor.
- Single View Card: You can preview the card on the Hub to see how this would potentially look with your Hub styling.
Note: As this is a testing process, do not publish the card. If the card is published on the Hub, users will be able to view the content.
Preview the Card
- (1) Clicking on ... opens additional settings for the card.
- (2) Click on Preview to test the card.
- (A) Here you can play through the experience as a potential end user.
- (B) + (C) You have the option to test the card in a mobile view or desktop.
- (3) After you have finished testing your game, archive the testing card to avoid confusion with the original.
Single Card View
- (1) Clicking on ... opens additional settings for the card.
- (2) Click on View single card to test the card.
- (A) When previewing a draft card, you will see the draft banner to make you aware the card is still in draft mode.
- (B) Click on the card and preview the experience.
One last note:
At Komo, we pride ourselves on not only the results our clients achieve with us but the service they receive whilst bringing their Hub's to life.
If you ever have any questions about an upcoming activation, how you can best utilise Komo to get the best possible outcome, or just a general query, please don't hesitate to reach out to your Customer Success Specialist or email us at support@komo.tech
We also love your feedback, so please let us know if this article helped you by selecting from the options below.
Louis Docherty
Head of Customer Success