> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.komo.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Digital Coupons

> Set up your first Digital Coupon!

## What is it?

Komo's Digital Coupons offer our customers a way to reward their Engagement Hub users!

Digital Coupons are completely customizable and offer:

* **Detailed tracking -** Use a swipe, a unique code, a barcode, or a QR code to be scanned to redeem
* coupons can even connect directly to your POS system!
* **Seamless redemption -** Track clicks and redemptions along every stage of the coupon funnel so you can better understand how consumers are interacting with your offers.
* **Email and SMS automation -** Send coupons directly to your consumers via email or SMS. Simply set up a trigger event, and when that event occurs, the consumer can receive their coupon.
* **Anti-screenshot technology -** Limit coupon fraud with the use of our anti-screenshot technology. The pulsing dots ensure that the coupon you're redeeming is legitimate and not a screenshot.
* **Promotional screens -** Use promotional screens before your coupon is viewed to promote and upsell customers during the coupon redemption process.

Read more about Digital Coupons [**here**](https://www.komo.tech/features-digital-coupons).

## How do I build one?

### Step 1: Create a Digital Coupon

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-1-create-a-step-1.gif?s=9b0b865fc4aa6e8fb62cff619058af0d" alt="Digital Coupons: step 1 — Step 1: Create a Digital Coupon" width="800" height="501" data-path="images/digital-coupons-step-1-create-a-step-1.gif" />

* Navigate to your **Engagement Hub,** then head to the **Coupons** tab.
* Click **+ Create offer,** give your Coupon an **internal name** that will make it easy to track against others you may create, then click **Create**.

### Step 2: Configure your Offer

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-2-configure-your-step-2.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=3bba4ec5f992f2df72d1c196ff25ca39" alt="Digital Coupons: step 2 — Step 2: Configure your Offer" width="3428" height="2328" data-path="images/digital-coupons-step-2-configure-your-step-2.webp" />

**(1)** Configure your **redemption option**. Choose one of the following from the drop-down menu:

* **Swipe** - This redemption option invites users to simply swipe to redeem their Coupon
* **Barcode Unique** - This redemption option invites users to use a barcode unique to them to redeem their Coupon

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-2-configure-your-option-a.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=b2a43a4d7ea74685fc673fed7a3dbd58" alt="Digital Coupons: option a — Step 2: Configure your Offer" width="3428" height="2328" data-path="images/digital-coupons-step-2-configure-your-option-a.webp" />

**(A)** Clicking **Manage codes** allows you to add your barcodes through a range of different options.

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-2-configure-your-option-a-2.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=8a6754aff969b691b25019be8e8d39b0" alt="Digital Coupons: option a — Step 2: Configure your Offer" width="3428" height="2328" data-path="images/digital-coupons-step-2-configure-your-option-a-2.webp" />

* **(a) Add single** allows you to manually type in a single barcode and an optional PIN
* **(b) Add multiple** allows you to manually type in multiple barcodes
* **(c) Generate From Pattern** allows you to define parameters which will automatically add all possible barcodes based on your defined pattern
* **(d) Upload CSV** allows you to add barcodes from an existing list of barcodes stored in CSV format

**(B)** Select the **type of barcode** to communicate with your POS system.

* **Barcode Shared** - This redemption option invites users to use a barcode that is shared among the recipients. This option works well for inserting a discount code at checkout!

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-2-configure-your-option-b.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=cf893ed10674e630af838a4263afc7e9" alt="Digital Coupons: option b — Step 2: Configure your Offer" width="3428" height="2328" data-path="images/digital-coupons-step-2-configure-your-option-b.webp" />

* **(A)** Select the **type of barcode** you wish to use
* **(B)** Allow your consumers to **revisit** the coupon
* **(C)** Enter the **code** for users to use to redeem their coupon. This can be letters, numbers, and/or symbols!

**(2)** Here, you can update the **internal name** of the offer. This is for internal use only; we recommend setting a descriptive name that will make your reporting easier.

**(3)** Give your Coupon a **page title**. This is the name that appears at the top of a user's browser when they view the coupon.

**(4)** Set your **offer limits**. This is a limit on the total number of coupons issued and redeemable across the campaign. Within these settings, you can also add **offer limits** and add contacts who should be notified by email once the **issue limit has been reached** so you can remove the competition or promotional collateral.

<Tip>
  Run a "first-in, best-dressed" campaign, and increase your coupon redemption limit. To do so, set the redemption limit only, with no issue limit.
</Tip>

**(5)** Configure the **Availability**. This is the time and duration of your coupon issuing and redemption.

<Warning>
  We highly recommend chatting with our customer success team before using this feature, as this can prevent your coupons from being sent.
</Warning>

### Step 3: Input your Locations

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-3-input-your-step-3.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=0fca3a5b6f185971568e70cbdf35bb5f" alt="Digital Coupons: step 3 — Step 3: Input your Locations" width="3428" height="2328" data-path="images/digital-coupons-step-3-input-your-step-3.webp" />

* **(1)** Here, you can choose to enable a **redemption locations list** and **(2)** to **show geolocation** markers as a part of the redemption process
* **(3)** Use the **manage locations** button to add locations manually or upload a CSV file of multiple locations

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-3-input-your-option-a.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=8e3d4f95b3db90d72ac58358ed4372b1" alt="Digital Coupons: option a — Step 3: Input your Locations" width="3428" height="2328" data-path="images/digital-coupons-step-3-input-your-option-a.webp" />

* **(A)** Click here to begin adding your redemption **locations**

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-3-input-your-option-a-2.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=5f998933d2ada0013a8051f6b6168bf2" alt="Digital Coupons: option a — Step 3: Input your Locations" width="3428" height="2328" data-path="images/digital-coupons-step-3-input-your-option-a-2.webp" />

* **(a)** Select the **country** of your location
* **(b)** Start typing the **address of your location**. As you type the address, **(c) + (d)** will **automatically populate** once you select an address
* **(e)** You can have the option to include additional **information** for this location. For example trading hours, specific directions of the location in-center (next to Kmart), or what is available for redemption if it is a restaurant!
* **(B)** Click here to upload a **CSV file** and add multiple locations.

**(4) + (5)** Here, you can also set a **default limit per location**. This is very useful if you have stock limits at certain locations.

### Step 4: Set up your Screens

<img src="https://mintcdn.com/komotechnologies/YBuAsk8OUeUukWbG/images/digital-coupons-step-4-set-up-step-4.webp?fit=max&auto=format&n=YBuAsk8OUeUukWbG&q=85&s=cf03e80efb50c852ae857bf5ec5e02fc" alt="Digital Coupons: step 4 — Step 4: Set up your Screens" width="3428" height="2328" data-path="images/digital-coupons-step-4-set-up-step-4.webp" />

* **(1)** Set up your **Select Locations** screen
* **(2)** Upload an **image** that will appear at the top of your Digital Coupon
  <Note>
    This is a great place to bring your brand assets into your rewards. Use your color palette and other visual assets to bring the Coupon to life!
  </Note>
* **(3)** Here you can edit the **text** that appears when end users are looking for the closest location to redeem their coupon
* **(4)** Edit the **color of the messaging bar and text**
* **(5)** Update the **background color and text** of the coupon
  <Note>
    Any updates made to the styling colors will apply to all screens.
  </Note>
* **(6)** Set up your **Ready to Redeem** screen

<img src="https://mintcdn.com/komotechnologies/YBuAsk8OUeUukWbG/images/digital-coupons-step-4-set-up-option-a.webp?fit=max&auto=format&n=YBuAsk8OUeUukWbG&q=85&s=d7a9f57bf9a85ebfd486de43c84bbbc7" alt="Digital Coupons: option a — Step 4: Set up your Screens" width="3428" height="2328" data-path="images/digital-coupons-step-4-set-up-option-a.webp" />

* **(A)** Alter the **copy** of the messaging
* **(B)** Add any **additional copy** you wish to share with your consumers
  <Note>
    Any updates made to the styling colors will apply to all screens.
  </Note>
* **(7)** Set up your **Not Ready to Redeem** screen.

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-4-set-up-option-a-2.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=7a92fcb5cf213550e0b6a687b6eb9fda" alt="Digital Coupons: option a — Step 4: Set up your Screens" width="3428" height="2328" data-path="images/digital-coupons-step-4-set-up-option-a-2.webp" />

* **(A)** Alter the **copy** of the messaging
* **(B)** Add any **additional copy** you wish to share with your consumers
  <Note>
    Any updates made to the styling colors will apply to all screens.
  </Note>
* **(8)** Set up your **Swipe to Redeem** screen.

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-4-set-up-option-a-3.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=6bfa06d7e059e8a984d87faf7642b209" alt="Digital Coupons: option a — Step 4: Set up your Screens" width="3428" height="2328" data-path="images/digital-coupons-step-4-set-up-option-a-3.webp" />

* **(A)** Update the **title** here
* **(B)** Edit the **swipe to redeem** copy here
  <Note>
    Any updates made to the styling colors will apply to all screens.
  </Note>
* **(9)** Set up your **Coupon Code** screen.

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-4-set-up-option-a-4.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=1bf1f4dac407374ddd95e0093680c55f" alt="Digital Coupons: option a — Step 4: Set up your Screens" width="3428" height="2328" data-path="images/digital-coupons-step-4-set-up-option-a-4.webp" />

* **(A)** Update the **title** here
* **(B)** Edit the **sub title** copy here
* **(C)** You have the option to add call-to-action buttons on this screen. Click on the **+ icon** to add a **back to Hub button** or an **external link button**
* **(D)** Here you can type in your **barcode content** if required
  <Note>
    Any updates made to the styling colors will apply to all screens.
  </Note>
* **(10)** Set up your **Coupon Already Redeemed** screen.

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-4-set-up-option-a-5.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=d4a36f63258b2b4c95ea1775f8771a63" alt="Digital Coupons: option a — Step 4: Set up your Screens" width="3428" height="2328" data-path="images/digital-coupons-step-4-set-up-option-a-5.webp" />

* **(A)** Update the **title** here
* **(B)** You have the option to add call-to-action buttons on this screen. Click on the **+ icon** to add a **back to Hub** button or an **external link button**
  <Note>
    Any updates made to the styling colors will apply to all screens.
  </Note>
* **(11)** Set up your **Coupon Exhausted** screen.

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/digital-coupons-step-4-set-up-option-a-6.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=bb588bda4e0ae7a47a87ab5054655474" alt="Digital Coupons: option a — Step 4: Set up your Screens" width="3428" height="2328" data-path="images/digital-coupons-step-4-set-up-option-a-6.webp" />

* **(A)** Update the **title** here
* **(B)** Edit the **coupon exhausted** copy here
  <Note>
    Any updates made to the styling colors will apply to all screens.
  </Note>

### Step 5: Create your Coupon Reminders

<img src="https://mintcdn.com/komotechnologies/YBuAsk8OUeUukWbG/images/digital-coupons-step-5-create-your-step-5.webp?fit=max&auto=format&n=YBuAsk8OUeUukWbG&q=85&s=67b7f8e0728d985ba9715e7d4b4e76b6" alt="Digital Coupons: step 5 — Step 5: Create your Coupon Reminders" width="3428" height="2328" data-path="images/digital-coupons-step-5-create-your-step-5.webp" />

* **(1)** Click on **add communication** to set up your reminders

[Learn how to set up coupon reminders here.](/competitions-promotions/digital-coupons/coupon-reminders)

### Step 6: Connect your Coupon to a competition

<img src="https://mintcdn.com/komotechnologies/YBuAsk8OUeUukWbG/images/digital-coupons-step-6-connect-your-step-6.gif?s=8a884dbdf6168e15e204385127bb117b" alt="Digital Coupons: step 6 — Step 6: Connect your Coupon to a competition" width="800" height="501" data-path="images/digital-coupons-step-6-connect-your-step-6.gif" />

1. Now that you've created your Digital Coupon, it's time to connect them to a competition!
2. Navigate to your competition, open the data capture dropdown menu, and click on **prizes**
3. Click the **+ Add prize** button and add an **email communication**

<Tip>
  If you need assistance in configuring your prizes, head to the [Data Capture Knowledge Base Article](/getting-started/hub-setup/data-capture/index).
</Tip>

<img src="https://mintcdn.com/komotechnologies/YBuAsk8OUeUukWbG/images/digital-coupons-step-6-connect-your-screenshot.gif?s=3b553cb8c408284ed82d83261e2637a6" alt="Digital Coupons: step 6: Connect your Coupon to a competition" width="2000" height="1092" data-path="images/digital-coupons-step-6-connect-your-screenshot.gif" />

4. Use this modal to **edit your prizing communication**. This is the email or SMS your users will receive upon winning a prize. [Learn more on how to set up email communications](/competitions-promotions/setup-management/prizes-and-comms#step-3)
5. Navigate to the **coupon tab**, select the coupon you configured earlier and go to **insert** to paste the coupon code to the email
   <Note>
     We highly recommend presenting this in a button format.
   </Note>

<img src="https://mintcdn.com/komotechnologies/YBuAsk8OUeUukWbG/images/digital-coupons-step-6-connect-your-screenshot.webp?fit=max&auto=format&n=YBuAsk8OUeUukWbG&q=85&s=be641c6931328a5585684b9474fa67d1" alt="Digital Coupons: step 6: Connect your Coupon to a competition" width="3428" height="2328" data-path="images/digital-coupons-step-6-connect-your-screenshot.webp" />
