> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.komo.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom Email Sender Names

> Set up a custom sender name for your emails.

## What is it?

Create a new sender email with your personalised domain to fully brand your emails. Here you can connect your marketing emails to your Komo communications and include a reply-to email to allow users to reach out to.

## How do I set it up?

### Step 1: Navigate to your Account Settings

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/custom-email-sender-names-step-1-navigate-to-step-1.gif?s=fb577b0445f161570bcc94b6adf5f73a" alt="Custom Email Sender Names: step 1 — Step 1: Navigate to your Account Settings" width="2000" height="1096" data-path="images/custom-email-sender-names-step-1-navigate-to-step-1.gif" />

* Head to your **Hub** then select your **icon** on the top right of the Komo portal.
* Click on **Account Settings** followed by **Custom sender domains**.

### **Step 2: Set up a new Domain**

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/custom-email-sender-names-step-2-set-up-step-2.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=9bae921e806fcb4d88ab9c35ea8a07e8" alt="Custom Email Sender Names: step 2 — Step 2: Set up a new Domain" width="688" height="377" data-path="images/custom-email-sender-names-step-2-set-up-step-2.webp" />

* Click on **Set up a new Domain.**
* **(1)** Add the **domain** you would like to send emails from.

<Note>
  You must have access to this domain’s DNS records in order to verify it.
</Note>

### Step 3: Verify your Domain

* Head over to your DNS provider and add DKIM and Return-Path DNS records to verify your domain and ensure effective delivery.
* Click on the **...** and then select **Verify**.

<Note>
  Once verified, the DKIM Verified and Return-Path Verified columns will change to a tick.
</Note>

### Step 4: Add your sender name

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/custom-email-sender-names-step-4-add-your-step-4.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=50423d9b2180a0c72b6c964ba96afd4e" alt="Custom Email Sender Names: step 4 — Step 4: Add your sender name" width="2876" height="1574" data-path="images/custom-email-sender-names-step-4-add-your-step-4.webp" />

* Click on **Add** to set up your sender email.
* **(1)** Here is where you'll enter an **internal name.**
* **(2)** Using the drop-down, select the **domain** you wish to use.
* **(3)** Enter the **email** you wish to use before the domain.
* **(4)** Include a **from name** that will appear with the email.
* **(5)** Add a **reply to** email here for users to email when they receive your communications and have any follow-up questions.

### Step 5: Mark the sender email as Default

<img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/custom-email-sender-names-step-5-mark-the-step-5.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=9076a60c587e5e64e7f0d659019bf31c" alt="Custom Email Sender Names: step 5 — Step 5: Mark the sender email as Default" width="2860" height="1570" data-path="images/custom-email-sender-names-step-5-mark-the-step-5.webp" />

* **(1)** Click on the **...** next to the sender email.
* **(2)** Select **Mark as default**.

<Note>
  Marking the sender email as default to automatically use this email for all communications created.
</Note>

## FAQ

**Can I have multiple sender emails?**\
Yes, you can have different sender emails set up. To select a different sender email when creating a communication, use the **Sender info** drop-down and select the email you wish to use.

**Do I need to mark an email as default?**

We do highly recommend marking one as default so this sender email will always be used when you set up a communication. This is to avoid using the incorrect email if you have multiple setups.

**Can I edit already created sender emails?**\
Yes, if you click on the **...** next to the email, you have the option to edit, mark/remove as default or delete.

**What if we require an SPF record to enable a 3rd party to send emails on behalf of our domain?**

SPF records are not required, provided you have DKIM and Return Path set up, which Komo requires to set up a custom email domain. If you still wish to add the SPF record, [you can see how to do this here.](https://postmarkapp.com/support/article/1092-how-do-i-set-up-spf-for-postmark)
