> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.komo.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# White Labeling your Domain

> Set up a personalized URL for your Hub.

## What is it?

By default, your new Hub's URL will be (your Hub name)**.[komo.site](http://komo.site)**. For example, [**komohub.komo.site**](http://komohub.komo.site)

You have the ability to fully customize and white label your Hub domain and remove the domain **.[komo.site](http://komo.site)**.

## Option 1: komo.site

<img src="https://mintcdn.com/komotechnologies/22OmvqhqqNidygu6/images/white-labeling-your-domain-option-1-komo-site-screenshot.webp?fit=max&auto=format&n=22OmvqhqqNidygu6&q=85&s=81b3b2f5ecc96897c20165da578a3dee" alt="White Labeling your Domain: option 1: komo.site" width="2874" height="1572" data-path="images/white-labeling-your-domain-option-1-komo-site-screenshot.webp" />

* Navigate to your **Engagement Hub**.
* **(1)** Click on **Settings** and then **(2)** **Domain** on the left sidebar.
* **(3)** You can customize your default (Hub) domain without purchasing another domain by simply changing the text within the box. You will then get a pop-up to confirm this change.

## Option 2: Custom domain

<img src="https://mintcdn.com/komotechnologies/22OmvqhqqNidygu6/images/white-labeling-your-domain-option-2-custom-domain-screenshot.webp?fit=max&auto=format&n=22OmvqhqqNidygu6&q=85&s=c352dc6589db61ef0b041f219caf0908" alt="White Labeling your Domain: option 2: Custom domain" width="688" height="376" data-path="images/white-labeling-your-domain-option-2-custom-domain-screenshot.webp" />

* **(1)** Tick the **White label domain** box. This will open a drop-down menu with all the steps to fully white label your Hub.
  <Note>
    For more help white labeling using Cloudflare click [here](#add-a-new-site-to-cloudflare).
  </Note>
* **(2)** Enter your **pre-purchased domain** in the box.
  * Once you have completed these steps, we will provide you with a CNAME record.
  * You will have to enter your DNS configuration within the next 48 hours.

<Warning>
  You cannot white label a Hub at the Apex (root) of a domain unless the DNS provider (e.g. Cloudflare) supports CNAME flattening.

  For example, you cannot white label '[mydomain.com](http://mydomain.com)' with GoDaddy (which doesn't support CNAME flattening), it would need to be '[www.mydomain.com](http://www.mydomain.com)' (a subdomain). However, '[mydomain.com](http://mydomain.com)' could be used with Cloudflare which does support CNAME flattening. If you require further assistance with CNAME flattening, reach out to your Customer Success Specialist.
</Warning>

* **(3)** Next, create your custom **CNAME record**.
  * Go to your DNS provider’s website (e.g. [**Cloudflare**](https://www.cloudflare.com/dns/) ). If you’re choosing one for the first time, go with one that supports SSL.
  * Create a new CNAME (‘canonical name’) record for your custom domain.
  * Point it at Komo's host domain - [**cname.komo.site**](http://cname.komo.site)

<Accordion title="Add a new site to Cloudflare">
  ### Add a new site to Cloudflare

  On Cloudflare, begin by adding a new site to your account.

  If you are using an external registrar, follow the steps Cloudflare provides for updating your Registrar's **nameserver** settings to point at the Cloudflare servers.

  If you buy a domain through Cloudflare, you won't need to change any nameserver settings.

  #### **Update the DNS Settings**

  Once your new site is added to Cloudflare, go to **DNS** on the side menu and add the following DNS management records:

  <img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/cloudflare-setup-dns-png.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=ed502bce8004e184df82a9aa49abefb9" alt="White Labeling your Domain: option 2: Custom domain" width="1554" height="372" data-path="images/cloudflare-setup-dns-png.webp" />

  Make sure to replace "[*mydomain.com*](http://mydomain.com)" with your own domain (**without** the "[*www.*](http://www)").

  #### **Add Page Rules**

  On the Cloudflare menu, select **Rules > Page Rules**. Here we will be adding a rule so that any requests for "[*www.domain.com*](http://www.domain.com)" get redirected to "[*domain.com*](http://domain.com)".

  Click on **Create Page Rule** then follow the procedure below:

  <img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/cloudflare-setup-page-rules-steps-png.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=04cfe40d7c3f1a07e6b9efa83e03e722" alt="White Labeling your Domain: option 2: Custom domain" width="1253" height="884" data-path="images/cloudflare-setup-page-rules-steps-png.webp" />

  #### **How do I set this up?**

  <Steps>
    <Step title="Enter your www domain with an asterisk after it e.g. www.mydomain.com/*" />

    <Step title="Select the &#x22;Forwarding URL&#x22; setting" />

    <Step title="Then select &#x22;301 - Permanent Redirect&#x22;" />

    <Step title="Enter the redirect address as follows, using your domain name (without www): https://mydomain.com/$1" />

    <Step title="Click Save and Deploy">
      This should result in a rule that looks like the following:

      <img src="https://mintcdn.com/komotechnologies/fh79xGJR6fRUjmRd/images/cloudflare-setup-page-rules-png.webp?fit=max&auto=format&n=fh79xGJR6fRUjmRd&q=85&s=9590fea05e3e498b8ddc671f2c9002e8" alt="White Labeling your Domain: option 2: Custom domain" width="1546" height="651" data-path="images/cloudflare-setup-page-rules-png.webp" />
    </Step>
  </Steps>
</Accordion>

* **(4)** Finally, verify the status of your white label. Once the CNAME has been pointed toward the Komo portal, click the **Verify Status** button to confirm the white label domain status and link to your domain.

<Note>
  This may take a few hours to update.
</Note>