Live Trivia Card

Multiplayer trivia games to engage any audience.

Contents:

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What is it?

Live Trivia allows you to run a multiplayer trivia game in real-time.  It is a great tool to entertain and collect market research data. Live Trivia can be seamlessly integrated into a range of marketing campaigns and is excellent for in-venue activations. 

 

See it in action

 

Watch it come to life

 

How do I build one?

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Step 1: Add a Live Trivia card to your Hub

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  • Navigate to your Engagement Hub
  • Once there, click Add content, from here select Games and then Live Trivia. 
  • Provide an internal name for the card.
  • You will then see your new card has been added to your Hub.

 

Step 2: Set up your Live Trivia start time

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  • Clicking on the Live Trivia will open the editing module. 
  • (1) Allows you to set the duration and your Live Trivia's start/finish time. 

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When running a Live Trivia in-venue we recommend setting a game duration of around 2 minutes and manually starting your trivia rather than scheduling it. For a guide on running your Live Trivia in-venue click here. When not running a Live Trivia in-venue, we recommend setting a game duration of 5 days and scheduling your Live Trivia.
  • (A) Set how long your game will run for.
  • (B) Set the start and finish time of your Live Trivia game.

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    • (a) Select the timezone.
    • (b) Set the start date and time of the trivia.
    • (c) Set the end date and time for the trivia.
    • (d) Toggling this option on will automatically award the prizes once the Live Trivia game ends.
      Note: This feature requires the Live Trivia to be scheduled to be enabled.
  • (2) Here you can enable the Big screens feature. These are the images that will appear on the in-venue screen if you're wanting to run your Live Trivia in a stadium/crowd setting, click here for a guide on running your game in-venue. These images simply sit on a URL and will automatically change as your Live Trivia progresses.

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When running your Live Trivia in-venue these images will be shown at various points throughout the experience. Various overlays will be applied to each image so we recommend using the above images as a guide to creating these graphics and for the best user experience.
  • (A) The game in progress screen. This image will have the time left for live trivia placed as an overlay on top of the image. It will then countdown accordingly.
  • (B) The processing screen. The processing screen is shown at the end of the Live Trivia but prior to the prizes being awarded. it acts as a holding screen whilst the person running the Live Trivia awards the prizes.
  • (C) The winner screen is shown once the prize is awarded and displays the Live Trivia winner's name as an overlay on your uploaded image. 
  • (3) Add live data feeds. These are optional, however, we highly recommend adding them if you are running your Live Trivia in-venue as they provide an additional point of engagement for your audience. 

Live data feeds work by pulling through data from your entrant's responses to your Live Trivia questions and then displaying it in a fun & engaging manner for your crowd. Below is a list of the live data feeds;

  • Leaderboard: The Leaderboard screen will display the top 10 current high scores in your Komo Live competition.
  • Beat the expert: To get your players excited at the possibility to beat the experts, use the 'beat the expert' screen. Simply input the expert's score in the screen set-up settings and your screen is ready to go.
  • Question results: The question results screens pull the live results to a selected question and displays it on the big screen.
  • Hardest question: This action screen shows the most challenging question and the percentage of people who answered incorrectly.
  • Smartest team: The smartest team screen pits teams opposing each other by revealing which team has scored the highest.

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Each live data feed is set up a little bit different, however, as a basis, these are the general settings.
  • (A) The live data feed's header title.
  • (B) Upload your brand's logo or (C) disable the logo here.
    The recommended sizing is 300w x 300h with a transparent background.
  • (D) Select your brand's colour. We highly recommend not using black as it won't appear against the action screen's background.
  • (E) Add a call-to-action.
  • (F) Enter the URL people can enter to play your Live Trivia or (G) disable the URL here.

Below is an example of a Leaderboard live data feed.

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  • (4) Toggles Low-bandwidth mode on/off. You may decide to use this option in areas with poor mobile reception.
  • (5) If you are manually starting your Live Trivia ie: at an in-venue event, this is where you will start the Live Trivia.
  • (6) At any point throughout the Live Trivia, you can click this button to download a .CSV file. Within this file, you will receive all the information relating to users' responses to your form and Live Trivia questions.

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Once your trivia is live, the registration list on the Control Panel will start to populate. Click on (A) next to a user's entry to view their details or disqualify them from the game. 

  • (7) Here you view all disqualified entrants.

Step 3: Add a Cover to your Live Trivia card

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  • Click on the Cover tab.
  • (1) Here you can upload the cover image for the card, we recommend using your registration image.

Note: The recommended size is 1920w x 1080h. We strongly encourage you to include the following information on the registration image;

  • The name of your Live Trivia game
  • Prizing details

See below for an example of the cover image.

Cover 1 

  • (2) Here you can edit the colour and copy of the call-to-action.
  • (3) You can add an Author tag by displaying the brand or person who's responsible for the card content.
  • (4) Add a Description to the card.
  • (5) Toggling this option will allow your players to share the Live Trivia on their social media.

Note: When running a Live Trivia in-venue the trivia will only be open for a few minutes meaning the share options are less important.

 

Step 4: Set up your Data Capture Screen

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  • Click on the Data Capture Screen tab.
  • (1) Edit the colour of the modal header located at the top of the screen. Setting this once will change the bar for the whole card.
  • (2) Here you can upload your cover image. For details on what to include in this image click here.
  • (3) Here you can edit the form copy and (4) add a description.
  • (5) These are the fields that entrants are required to fill out in order to participate in your Live Trivia game. By clicking on an individual field you can rename, reorder and nominate whether this field is required or optional.
  • (6) Clicking the plus icon will allow you to add additional fields to your form.

Note: If you wish to send SMS communications from your Live Trivia game, you'll need to add a mobile field by clicking on the plus icon.

  • (7) Edit the colour of the action bar that appears at the bottom of your screen. Setting this once will change the action bar for the whole card.
  • (8) Here you can edit the background. This can be edited on every tab in the Live Trivia setup. Changing this on one tab will change the background throughout the entire card.
  • (9) Here you edit the validation rules.

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  • (A) Decide which fields should be used to validate if an entry has already been entered.
  • (B) Validate each data capture entry against a reference table entry.

Step 5: Set up your Rules Screen

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  • Click on the Rules Screen tab.
  • (1) Here you can set a rules screen image.

Notes: The recommended size is 1080w x 1080h. We strongly encourage you to include the following information on the rules screen image;

  • Use the copy "The Quicker You Answer, The Better You Score"

See below for an example of a rules screen image.

Rules

  • (2) Here you can configure the social sharing options. Use this feature to allow your Live Trivia entrants to share your game on their social media and act as an additional promotional channel. Toggle this option off using (3).

 

Step 6: Set up your Lobby Screen

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  • Click on the Lobby Screen tab.
  • (1) Here you can set a lobby screen image.

Notes: The recommended size is 1080w x 1080h. We strongly encourage you to include the following information on the lobby screen image;

  • Prizing Information

See below for an example of a lobby screen image;

LobbyLT

     

    Step 7: Write your questions

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    • Click on the Questions tab.
    • (1) Selecting a question will allow you to edit it.
    • (2) Clicking the plus icon will allow you to add additional questions. The different question types are as follows; 
      • Quiz questions - This allows you to create your own quiz questions and populate them within your Live Trivia.
      • Survey questions - Typically utilised for Market Research questions but a great opportunity to create great user-generated content by utilising divisive topics such as 'Does Pineapple belong on pizza?" (Hint: It definitely does)

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    Once you select the Quiz or Survey question option, you will then be able to add your potential answers and edit your question.
    • (A) This is where you write in your desired question.
    • (B) Type in a potential answer.
    • (C) The options at the bottom of each answer allow you to nominate a correct answer, delete an answer and move the answer.
    • (D) Click the plus icon to add another potential answer.
    • (E) Toggling this option on/off allows you to upload an image associated with the question.
    • (F) Here you can change your Quiz question to a Survey question and vice-versa.
    • (G) Changes the answer layout.
    • (H) Alters the amount of time a user has to answer a particular question.
    • (I) Shuffles the potential answers' positions for each individual entrant.
      • Questions from library - Selecting this will open the Komo content library and give you access to over 40,000 pre-made questions. 

    Step 8: Upload your Processing Screen

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    • Click on the Processing Screen tab.
    • (1) Here you can set the processing screen image.

    Notes: Add a naming sponsor or include your logo here.

    See below for an example of a processing screen image;

    Processing-1

     

    Step 9: Set up your Finished Screen

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    • Click on the Finished Screen tab.
    • (1) Here you can set the finished screen image.

    Notes: The recommended size is 1080w x 1080h. We strongly encourage you to include the following information on the finished screen image;

    • Use the copy "Did You Win?"

    See below for an example of a finished screen image;

    Finished-1


    • (2) Alter the finished copy here.
    • (3) You can add the option for users to view your social media platforms by entering the links here.

    Note: Simply copy and paste your brand's social media links and users will be able to access your different platforms through the Live Trivia. See below for an example of how this looks.

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    • (4) Here you can add an call-to-action bar that displays at the bottom of the entrant's screen once they've finished the trivia. Use this feature to push users to a destination of your choice.

    Tip: Set up a Live Trivia Leaderboard card and then use the action bar feature to push users back to your Engagement Hub to view their position.

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    Step 10: Set up your Answers Screen

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    • Click on the Answers Screen tab.
    • (1) Here you can set the answers screen image.

    Notes: The recommended size is 1080w x 1080h. We strongly encourage you to include the following information on the answer screen image;

    • Use the copy "View Results" with an arrow pointing down.

    See below for an example of an answer screen image;

    Answer

     

    Step 11: Set up your prizes and communications

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    • Click on the Prizes and Comms tab.
    • (1) Click Add prize to begin setting up a Live Trivia prize.

    When creating a prize you will be required to fill out additional tabs. Create a prize when you want to communicate to specific groups of entrants ie: those who scored the highest score.

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    The Name and rules tab is where you will set up which group of entrants will receive this prize.
    • (A) This is purely an internal name that is used to better organise your created prizes.
    • (B) The awarding rule refers to whom this prize will be awarded to. See a breakdown of each rule here.
    • (C) Here you can also set additional parameters that need to be met. These additional parameters are found under the 'when' section and are mostly used for personalised prizing.

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    • Click on the Prize image tab.
    • (D) Upload the prize image, the recommended size is 600w x 600h.

    See below for an example of a prize image.

    Prize Screen

    • Click on the Email communication tab.
    • Set up your email communication, if you would additional information on how to do this click here.
    • Alternatively, you can add an SMS communication associated with the prize by clicking on the Add SMS communication option. Similarly, you can find additional information on SMS communications by clicking here. If you do decide to use SMS communications you will need to add a mobile field to your form through the Data Capture Screen tab.
    • (2) Here we can add additional communications concerning your Live Trivia by clicking Add communication. Communications are different to prizes in that communications are sent to everyone who plays your Live Trivia and is often based around running your game.

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    • (A) Here you can add an internal name better keep track of your Live Trivia's communications.
    • (B) Set whether this communication is an email or SMS. If you do decide to use SMS communications you will need to add a mobile field to your form through the Data Capture Screen tab.
    • (C) Here you can set the circumstances that need to be met in order for people to receive this communication. The different options are; 
      • Manually sent: This option allows you to manually send the communication to all Live Trivia entrants.
      • On form registration: This option sends your written communication to the recipient as soon as they fill out your Live Trivia's form.
      • At a scheduled time: This allows for a communication to be sent at a time of your choice.
      • Based on a game event: This option allows you to schedule a communication based on the time a Live Trivia starts or ends.

        Then click Create and set up your communication copy. If you would additional information on how to do this, click here.
    • (3) This area will populate will a list of entrants once people begin playing your Live Trivia.

    Step 12: Test your Live Trivia

    • Once you have finished building your Live Trivia, it is always best to test the game before going live. See how to test your Live Trivia here.

    Step 13: Publish your Card

    CleanShot 2022-09-29 at 14.51.53@2xOnce you've completed all of these steps and are happy with all the aspects of your card, it's time to publish your Live Trivia.

    • (1) Publish your card manually and instantly for the world to see. 
    • (2) Schedule your card to be published and unpublished at set dates and times. 
    • (3) Click on ... to Preview and interact with the card on the front end from a user's perspective before publishing it. See how to test your card here.

    Note: All competition entries will be recorded and will impact the card analytics.

     

    "Go live" checklist

    Ready to go live with your Live Trivia? We recommend reviewing the following list before launching and double-checking if you have:

    • All images uploaded to each screen are the correct dimensions. Export image files in 2x to ensure none of the images appear pixelated.
    • Added all your trivia questions (including imagery where possible).
    • Used survey and market research questions to gain insights and user-generated social media content.
    • Created personalised communications for your market research questions.
    • Add all your brand/social links to the Social media tab on the Finished screen.
    • Added your social sharing copy in the settings tab, giving users the best experience and increasing the likelihood of your game being shared.
    • Added a Call to action bar on the Finished screen. This is shown at the end of the Live Trivia when people are reviewing their scores. This can be one of the most potent commercial tools in the game - it is a simply CTA that always receives a great click-through rate.
    • Hyperlinked your T&C's to the opt-in-field, which is created in the data capture section of the settings tab.
    • All your communications (Major Prize Winner, Minor Prize Winner, Everybody Else, Registration) are fully set up and ready to send with the unique gameplay link included. The unique gameplay link allows the player to come back after the game is completed to check their score.
    • You have added and attached a Leaderboard to your Live Trivia game.
    • If you are using coupons, make sure the coupons created are set up correctly. Check the coupon limits are set, the copy for each screen is right and you have linked the appropriate coupons to your communications.
    • Ensure your Prize awarding rules are set up correctly.
    • Uploaded images for all 'prize' recipients and those not winning a prize with a "thanks for playing image." 
    • Uploaded images to the Big screens (if running an in-venue trivia). Make sure to include your logo on the bottom of each image and the copy "Congratulations" on the top for the Winner screen as the winner's name will appear in the middle. Review image best practice here.
    • Set up the action screens which pull live data from the trivia gameThese can be used to promote your current game or to promote pre-registrations for future games. Example action screens include: "The Top 10", "The Hardest Question", "Team Game Results", "Fan Poll Results." You can see how to set these up here.
    • Tested through your game with a couple of people to ensure all of your communications and images are as you wish them to be. You can see how to test your game here.

    Then you're ready to go live!

     

    LT Card - Celebrate-2

    Tip: Add a Live Trivia Leaderboard card to your Hub for users to view their position.

    Promotion

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    FAQ

    What are the recommended sizes for each image?

    Click here to download our Live Trivia design guidelines.

    What's the difference between a Quiz Card and a Live Trivia game? 

    The Quiz Card allows you to challenge your audience at any time, it is always open, and users can take as long as they like to answer questions. 

    The Live Trivia is best described as a 'pub quiz' available to anyone, anywhere. The Live Trivia is open for a set amount of time (this can be as little or as long as you like), and then once started, users have a set amount of time to answer and be crowned the smartest *Insert topic/team* Fan. 

    When should I publish my Live Trivia Card? 

    It is recommended to post your Live Trivia Card 5 days before the planned opening of your game to encourage pre-registration. 

    Tip: You can start promoting your game for pre-registrations as soon as you have the designs for the registration screen and the data capture set up; the rest of the game can be set up before the game opens. 

    How do I run my Live Trivia in-venue?

    Click here for a step-by-step guide to running your Live Trivia in-venue.

    How do I attach terms & conditions to my Live Trivia game?

    Simply send through your terms and conditions in a .PDF format to your Customer Success Specialist and they will take care of it for you. Download your Live Trivia terms and conditions here.

     

     

    Top tips

    • Aim to have 10-15 questions for maximum engagement.
    • Base your Live Trivia on a topic that's fun and interesting e.g. TV show, movies, Christmas etc.
    • Use images in your questions - a cover photo and/or images for each answer. This brings your game to life! You don't want to play a game that's just plain text...
    • Include survey questions. Get to know your audience by asking specific questions about your business or anything you're curious about knowing. This is a bonus points question, your audience will definitely answer it as whatever answer they select, they will get points for!
    • Design your Cover and Data Capture Form screen early so you are able to promote your game for users to register. You can then design the rest of the game while promoting it at the same time. Your game will remain closed until you decide to publish it live.
    • We highly recommend adding prizing details to your designs, ie: First place wins X.
    • Create test games of your trivia so you can see how it will look from your audience's perspective. This allows you to see the game in action and spot any changes you may need to do.
    • Set up a Call to Action bar on the Finished screen to direct users back to your Hub to view their position on the Leaderboard or to take part in other competitions and games.
    • Use your Data Capture screen as your cover image. This should include the name and type of your Live Trivia and prizing details. Make sure to follow the sizing recommendations for the Cover and Data Capture screen as they will be different!
    • Ensure the 'Shuffle answers' option is on to avoid cheating!

     

    One last note: 

    At Komo, we pride ourselves on not only the results our clients achieve with us but the service they receive whilst bringing their Hub's to life. 

    If you ever have any questions about an upcoming activation, how you can best utilise Komo to get the best possible outcome, or just a general query, please don't hesitate to reach out to your Customer Success Specialist or email us at support@komo.tech

     

    We also love your feedback, so please let us know if this article helped you by selecting from the options below. 

     

    Louis Docherty 

    Head of Customer Success