Komo’s Digital Coupons offer our customers a way to reward their Engagement Hub users!Digital Coupons are completely customizable and offer:
Detailed tracking - Use a swipe, a unique code, a barcode, or a QR code to be scanned to redeem
coupons can even connect directly to your POS system!
Seamless redemption - Track clicks and redemptions along every stage of the coupon funnel so you can better understand how consumers are interacting with your offers.
Email and SMS automation - Send coupons directly to your consumers via email or SMS. Simply set up a trigger event, and when that event occurs, the consumer can receive their coupon.
Anti-screenshot technology - Limit coupon fraud with the use of our anti-screenshot technology. The pulsing dots ensure that the coupon you’re redeeming is legitimate and not a screenshot.
Promotional screens - Use promotional screens before your coupon is viewed to promote and upsell customers during the coupon redemption process.
(1) Configure your redemption option. Choose one of the following from the drop-down menu:
Swipe - This redemption option invites users to simply swipe to redeem their Coupon
Barcode Unique - This redemption option invites users to use a barcode unique to them to redeem their Coupon
(A) Clicking Manage codes allows you to add your barcodes through a range of different options.
(a) Add single allows you to manually type in a single barcode and an optional PIN
(b) Add multiple allows you to manually type in multiple barcodes
(c) Generate From Pattern allows you to define parameters which will automatically add all possible barcodes based on your defined pattern
(d) Upload CSV allows you to add barcodes from an existing list of barcodes stored in CSV format
(B) Select the type of barcode to communicate with your POS system.
Barcode Shared - This redemption option invites users to use a barcode that is shared among the recipients. This option works well for inserting a discount code at checkout!
(A) Select the type of barcode you wish to use
(B) Allow your consumers to revisit the coupon
(C) Enter the code for users to use to redeem their coupon. This can be letters, numbers, and/or symbols!
(2) Here, you can update the internal name of the offer. This is for internal use only; we recommend setting a descriptive name that will make your reporting easier.(3) Give your Coupon a page title. This is the name that appears at the top of a user’s browser when they view the coupon.(4) Set your offer limits. This is a limit on the total number of coupons issued and redeemable across the campaign. Within these settings, you can also add offer limits and add contacts who should be notified by email once the issue limit has been reached so you can remove the competition or promotional collateral.
Run a “first-in, best-dressed” campaign, and increase your coupon redemption limit. To do so, set the redemption limit only, with no issue limit.
(5) Configure the Availability. This is the time and duration of your coupon issuing and redemption.
We highly recommend chatting with our customer success team before using this feature, as this can prevent your coupons from being sent.
(1) Here, you can choose to enable a redemption locations list and (2) to show geolocation markers as a part of the redemption process
(3) Use the manage locations button to add locations manually or upload a CSV file of multiple locations
(A) Click here to begin adding your redemption locations
(a) Select the country of your location
(b) Start typing the address of your location. As you type the address, (c) + (d) will automatically populate once you select an address
(e) You can have the option to include additional information for this location. For example trading hours, specific directions of the location in-center (next to Kmart), or what is available for redemption if it is a restaurant!
(B) Click here to upload a CSV file and add multiple locations.
(4) + (5) Here, you can also set a default limit per location. This is very useful if you have stock limits at certain locations.
