November 2025 - Komo Knowledge Base

Better small screen layouts

We adjusted the layout so the “Show less” button displays correctly on small screens, ensuring a cleaner and more consistent experience.

Richer workflow context

Workflow steps now have access to event IDs and additional context data. This allows you to build smarter workflows that utilize detailed event information.We resolved issues affecting sharing functionality for Photo Frame and Meme Generator components. Your embedded content now shares smoothly as intended.

Carousel and vote navigation buttons are now more prominent. We applied consistent styling to improve clarity and user interaction.

Query parameters for embeds

Embed SDK and React Native widgets now support passing query parameters like UTM tags. You can also configure parameter forwarding directly in the Admin Portal embed settings.

Scheduled card visibility

You can now hide cards on a page using scheduling configurations. This gives you control to show or hide content automatically at selected times.

Custom leaderboard ranks

Trivia leaderboards can now display specific ranks, such as 13th or 66th, instead of just the top players. This offers more flexibility for your competitive trivia experiences.

Smarter asset library

The Asset Library now remembers your last folder location, sorting, and view preferences. This helps you pick up exactly where you left off for a smoother workflow.

Random frame display

You can now randomize the display order of frames for each user. This provides a fresh and dynamic experience every time the photo frame is accessed.

Cleaner trivia admin

We reorganized the settings and styling sections in trivia admin screens for better clarity. We also removed drop shadows from various images to clean up the visual interface.

Fixed: Competition entry limits

Entry limit validation now performs more reliably on competitions with high activity.

Fixed: Leaderboard data cloning

Trivia leaderboard data sources now wire up correctly when cloned in the block editor.

Fixed: Entitlement updates

Entitlements now update immediately after you create a new subscription.

Fixed: Workflow cloning

Workflows within cards now update their entities properly when the card is cloned.

Fixed: Hub color palette

Updating the hub color palette from outside Hub Settings no longer overwrites the existing palette.

Fixed: Currency input validation

Currency inputs with trailing zeros now validate and display correctly without inconsistencies.

Precise eligibility filtering

You can now filter participants based on contact properties, subscription status, list membership, or loyalty balance. This allows for much more precise targeting.

Time-based receipt rules

We added time-of-day operators to receipt validation rules. This enables you to apply specific conditions based on exactly when a transaction occurred.

Entry time filtering

Eligibility rules can now include entry date and time filters. This gives you more flexibility for time-specific campaign configurations.

Attachment size warnings

You will now see a warning if your distribution attachments exceed the allowed size limit. This helps prevent failed sends before they happen.

Custom analytics tracking

Admins can now define exactly which contact properties are tracked for frontend analytics. This improves data flexibility and gives you more control over your insights.

Fixed: Swiper text visibility

We adjusted the text color in swiper result answers to ensure better readability across all themes.

Latest Updates

Refreshed illustrations

We have replaced various system images with new illustrations for a updated, refreshed look.

Clearer Photo Frame editor instructions

We improved the instructions within the Photo Frame editor to make setup easier and clearer.

Improved email address readability

Long email addresses in contact lists and views are now truncated. This makes the interface cleaner and easier to read.

Customizable progress bars in Treasure Hunt

You can now override progress bar limits and customize the completion text shown when a user reaches 100%.

Transparent text editor

The rich text editor background is now transparent. This makes it much easier to edit and view white text against your design.

Clearer SMS setup

We clarified the input fields for alphanumeric Twilio SMS senders to reduce confusion during setup.

Bulk content moderation

You can now approve or reject UGC uploads, photo frames, and meme generator submissions in bulk. This speeds up your moderation workflow significantly.

Import validation rules

You can now copy and import receipt validation rules. This saves time when setting up similar validation logic across campaigns.

Simplified poll results

Poll result screens now display in a simplified format when there is only one question involved.Confirmation and Closed message banners now support custom colors to better match your branding.

Fixed: Disqualified entries

Disqualifying a trivia entry now properly removes it from the leaderboard.

Improved grid layouts

The Asset Library and UGC uploads now use a simple grid layout instead of masonry. This makes scanning and selecting files easier.

Fixed: Timeline scrolling

We improved the scrolling experience when you are editing the loyalty timeline.

Fixed: Coupon exports

Viewing and exporting coupon recipients now includes records linked to deleted contacts.

Fixed: Salesforce step labels

We resolved inconsistencies in step labels and improved modal loading states for a smoother Salesforce workflow experience.

Salesforce HTTP data

HTTP request details are now included for transaction journal and Get Object steps. This makes troubleshooting integrations clearer and easier.

Loyalty Timeline for Contact Activity

Contact activity history is now displayed on a timeline, giving clearer visibility into engagement over time.

Fixed: Video Upload Progress Indicator

A loading indicator is now displayed during video uploads, providing clear feedback on upload progress.

Auto-Reject Duplicate Receipts

A new setting automatically rejects duplicate receipts based on merchant name, date/time, and amount, ensuring cleaner data collection.

Fixed: Trivia question reordering issues

Resolved problems where reordering questions after a game started sometimes caused questions to be skipped or shown out of order.

Fixed: Trivia screens not appearing during gameplay

Resolved an issue where newly added screens would not appear during live gameplay.

Fixed: Email editor crash

Resolved a crash that occurred when adding a button to an email outside of a hub context.

Fixed: Turnstile connection

Resolved a crash that occurred when attempting to connect the Turnstile app.

Fixed: Audit log filter

Resolved a crash that occurred when attempting to open the audit log filter.

Fixed: Contact event logs

Resolved a crash that occurred when viewing details for “contact added to list” events in the audit log.

Fixed: Portal stability

We resolved multiple issues that were causing crashes in the admin portal to improve overall stability.

Fixed: Image resolution

Picker result, option, and detail images now display in higher resolution for a clearer visual experience.

Fixed: Insight dashboards

We addressed a crash that occurred when creating insight dashboards to improve reliability.

Fixed: Salesforce transactions

We corrected an issue requiring a currency code and improved point formatting in the Salesforce Transaction Journal workflow step.

Fixed: Tag loading

Tags now load properly to ensure smoother navigation and usage.

Localized built-in text

You can now translate standard text in Memory Challenge and Live Trivia cards into Spanish and Portuguese. This helps you localize experiences for broader audiences.

Quick survey resends

A new action in the survey recipients table lets you quickly resend communications. This helps you boost response rates with less effort.

Advocacy score insights

We added an “Advocacy Score” option to Opinion Scale questions, complete with analytics. This makes it easier to measure brand loyalty and sentiment.

Direct survey links

You can now open and preview surveys directly from the survey table via a new “Link” column. This saves you clicks when managing surveys.

Fixed: Prize filter rules

You can now correctly select “is set” and “is not set” options in prize filter rules.

Fixed: Text colors

Text color settings now apply correctly to lobby, scratch, and result screens.

Fixed: Game layouts

Layouts for scratch and watch & win are now consistent between the admin editor and the front-end view.

Fixed: HTML card ratios

Aspect ratio settings now apply correctly in both the front-end and editor preview for HTML cards.

Fixed: Hub validation

Hubs now check the site cache first when validating existence, improving accuracy and performance.

Fixed: Survey triggers

Survey workflow trigger filters now work as expected to ensure your automation runs correctly.

Fixed: Table pagination

Table pagination controls in the portal are now properly aligned.

Fixed: Empty state images

We corrected broken images that were appearing on empty state screens in the portal.

Fixed: Thuzi environment settings

The Thuzi workflow environment selection no longer reverts from production to staging after saving.

Consistent swiper colors

Swiper result screens now inherit modal colors to ensure a consistent design across your card.

Better image management

We fixed drag overlay behavior and enabled moving multiple files at once in the workspace.

Enhanced workspace organization

A new folder structure and select image button make managing your workspace images much easier.

Updated Mailchimp flow

The connection flow now uses the “id” callback page for a smoother integration process.

Custom badge notifications

You can now customize badge toast notifications to better personalize the user achievement experience.

UGC accent colors

Card shell customization now includes an accent color option, which applies to the UGC upload outline and icon.Restrict email updatesA new setting allows you to prevent users from updating their email addresses in forms.Toggle swiper scoresYou can now toggle the result score display (“You got X out of X”) on or off in Swiper cards.Styled instant win formsExtra data forms within instant win cards can now be styled to match your campaign’s look and feel.Automated workflow cloningWorkflows now automatically clone when you copy cards, surveys, or hubs within the same workspace.AI brand guidelinesYou are now prompted to complete brand guidelines before generating content, ensuring AI outputs match your style.

Major Feature Release

Workspace brand guidelines

You can now define brand guidelines at the workspace level. Kai uses this information to generate content that better reflects your brand’s identity.

Rich text profile descriptions

The profile description field now supports HTML editing. This allows for rich formatting like bold text, font sizing, and hyperlinks.

Default site timezones

You can now define a default timezone for your site. This supports more accurate timing across all your features.

API domain security

You can now set which domains are permitted to access the new public API for Photo Frame and Meme Generator content.

Timezone aware countdowns

Countdown timers can now be set to specific timezones, ensuring accurate timing for users in different regions.

Precise competition closures

Competition end times can now be set using specific timezones, giving you precise control over campaign deadlines.

Loyalty toast notifications

Loyalty campaigns can now trigger on-screen toast notifications. This gives users real-time feedback when they complete loyalty actions.

Loyalty tier gating

You can now restrict access to specific data capture forms based on a user’s loyalty tier.

Points as prizes

You can now award loyalty points directly as a prize outcome within the card builder.

Public UGC API

You can now retrieve approved user-generated Photo Frame and Meme Generator items using a public API.

Cleaner card UI

You can now choose to hide the gameplay status indicator from cards for a cleaner, less cluttered interface.

Enhance text with AI

You can now use the Enhance Text feature to improve content in HTML and email fields, directly inside the editor.

Shuffle swiper options

Swiper now supports randomly shuffling the order of options to keep each play-through fresh.

Visual tag chips

Tag-related workflow steps now show visible chips. This provides better clarity and makes editing easier.

Predictor slider suffixes

You can now add unit suffixes to predictor slider questions to provide clearer context for user input.

New opinion scale field

A new Opinion Scale field is now available, letting users give feedback using a customizable, pre-defined scale.

Coupon error feedback

Users now get clear error messaging if they enter an invalid shared barcode.

Clearer code uploads

We improved the language in the upload modal to better explain the expected column headers.

Invalid variable alerts

Invalid variables are now highlighted with clear visual indicators in the email editor.

Fixed: Precise search

Search now treats full queries as a single term. This improves result accuracy and better matches your expectations.

Fixed: Quiz capture warnings

A warning now appears if no quiz results are linked to data capture steps to prevent lost data.

Fixed: Avatar selection

The selected avatar now uses the drawer text color, making it easier to see which option is active.

Fixed: Analytics formatting

We resolved issues where some funnel analytics numbers were not formatting correctly.

Fixed: Cloned data sources

You can now edit or delete data sources from cloned screens with data feeds as expected.

Fixed: Workflow previews

Workflow steps with long, unbroken text (like URLs) now wrap correctly in the preview pane.

Fixed: Radio button colors

Radio button colors now render correctly across all theme combinations.

Fixed: Text area resizing

Text input fields with multiple lines now expand automatically as users type.

Kai access button

The Kai button is now more prominently placed in the main portal header for easier access.

Kai now for everyone

Kai, your AI assistant for card building and creative generation, is now live for all customers across the platform.

Fixed: Entry condition text

Hub entry condition descriptions now update immediately as expected.

Fixed: Email validation

Forms now correctly validate email addresses that use numeric domains.

Fixed: Narrowcast scrollbars

We removed unnecessary scrollbars that were appearing on some narrowcast device displays.

Fixed: Profile icons

We fixed an issue where duplicate profile icons would appear in the portal editor.

Fixed: Coupon workflow scope

Workflow steps for distributing coupons now correctly follow their assigned hub context.

Fixed: Form text alignment

Text alignment settings are now properly applied to HTML fields in Forms.

Subscription event variables

Workflow and event variables now include a contact’s subscription settings, allowing for more targeted communications.

Richer prize data

Workflow events for PrizeAwarded now include more detailed prize data for use in downstream logic or integrations.

Fixed: Transparent QR codes

QR codes with transparent backgrounds now render correctly across all browsers and devices.

Fixed: Meme test images

Custom images now display correctly during testing, replacing the placeholder images.

Fixed: Portal page load

We fixed a bug that caused card pages to fail when opening in the portal.

Fixed: Spin to Win styling

Spin to Win cards now apply your configured styling settings correctly.

Fixed: Spin to Win cloning

Cloned Spin to Win cards now retain their settings when copied to another hub.

Fixed: Embedded layouts

We removed excess spacing on embedded card covers to ensure a tighter, cleaner layout.

Fixed: Contact merging

Merging contacts by email now correctly retains all associated data, including orphaned fields.Hovercards with long lists of loyalty sources now scroll properly within the view.