Stay informed about the latest updates, features, and improvements to Komo Engagement Engine.
Fixed: Hidden Trivia Question Images
We fixed an issue in trivia game show mode to ensure that question images can now be completely hidden when toggled off. This guarantees full control over what your audience sees during competitive gameplay.
Control Big Screen Trivia Text
Game show admins can now choose to display question text on the Big Screen even if that same text is set to be hidden on participants’ individual mobile devices. This gives you perfect structural flexibility for hosting live trivia events.
Trigger Automations on Duplicate Receipts
“Receipt rejected” workflows will now automatically fire whenever a user uploads a duplicate receipt file. This allows you to immediately trigger automated alerts to notify users exactly why their receipt wasn’t accepted.
Test New AI Receipt Data
We’ve added the new Store Name and Store Number fields directly into the “Test Receipt” preview tool when the Content Understanding AI Reader is turned on. This lets you quickly test and verify exactly what data our AI is pulling before launching live rules.
Fixed: Broken Layout Cloning
We fixed a critical layout cloning issue in data feeds where duplicating a template caused its nested child elements to vanish from sight while remaining bugged in the background. Your cloned data feed arrangements will now copy over flawlessly.
New AI Receipt Fields Available
Merchant store names and store numbers are now fully integrated across receipt rules, reviews, entries, and CSV exports when using our upgraded Content Understanding AI reader. This gives you deeper data tracking and granular control over how you process and export your receipt submissions.
Fixed: Contact List Filter Errors
We fixed a bug where filtering contact lists by the “Added to list at” attribute caused the screen to crash. You can now filter your audience milestones without any technical interruptions.
Fixed: Contact Button Popover Sticking
We resolved an issue where the “Add/Create Contact” button popover menu would stay stuck open on the screen. The layout will now cleanly close as soon as you complete your action.
Use Dynamic Values For Bonus Entries
You can now use dynamic values, such as contact fields, to configure workflow bonus entries. This allows you to create more personalized and flexible reward structures tailored to individual users.
Fixed: Repetitive Image Search Results
We fixed an issue where the image search would repeatedly return the exact same results. You will now see a fresh, diverse set of images every time you run a search.
Fixed: Code Editor Cursor Jumping
We resolved a frustrating bug where the cursor would jump around in the workflow code editor during fast typing. You can now write and edit your workflow logic smoothly without interruptions.
Fixed: Workflow Save Recovery Errors
We fixed an issue where recovering a saved workflow could accidentally alter data in related workflows. Your automated processes and their associated data will now remain completely secure and accurately isolated.
Refresh Receipt Tables Instantly
You can now manually refresh the receipt table right from the header. This ensures you are always looking at the most up-to-date receipt data without having to reload the entire page.
Customize Hub Entry Text
Hub entry condition screens now support upgraded rich text formatting, including customizable link styles. This allows you to easily align entry screens with your brand’s unique look and feel.
View Receipt Rejection Reasons
Workflows now include the specific reason a receipt was rejected right in the trigger event data. This makes it easier to build automated follow-up messages explaining exactly why submissions failed.
Access Contact IDs in Workflows
You can now access the specific Contact ID when a workflow is triggered by a contact event. This makes tracking and updating user records across your automated processes much more reliable.
New GIF Search Integration
We’ve introduced KLIPY GIF search to the portal image editor, replacing the retiring Tenor service. You can continue adding engaging, fun GIFs to your content without any interruption.
Fixed: Portal Download Buttons
We resolved an issue where download buttons on the portal were unresponsive. You can now download files smoothly and reliably.
Configure Scoped Workflows Easier
We’ve improved the trigger options available for scoped workflow configurations. This gives you more precise control over exactly when and how your targeted workflows execute.
Better Barcode Coupon Layouts
We added extra visual padding around barcode-style coupons. This improves the visual layout and ensures physical scanners can quickly read the codes without interference.
Fixed: Double Coupon Reporting
We fixed a bug that caused coupon usages to be counted twice when attached to different workflow versions. Your coupon redemption analytics will now be perfectly accurate.
Clearer CSV Upload Requirements
We’ve updated the guidance for Question CSV uploads to clearly outline the required columns. This takes the guesswork out of formatting your data, helping you import questions successfully on the first try.
Fixed: Mass Email Delivery
We resolved a bug where mass email campaigns would occasionally fail to reach all intended recipients. Your bulk communications will now reliably deliver to everyone on your list.
⌘I
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