Workspace & Content
This section covers everything within your Komo workspace - from creating sites and interactive content to managing your audience and automations.Overview
Within each Workspace, you can manage:- Sites & Engagement Hubs: Create microsites with custom domains
- Cards & Interactive Content: Build Live Trivia, games, polls, and more
- Contacts & Audience: Manage your customer database and segmentation
- Communications: Send targeted marketing and transactional messages
- Prizes & Coupons: Create rewards and digital coupons for your campaigns
- Workflows & Automation: Set up triggers and actions to automate processes
- Integrations & Syncs: Connect with CRMs, ESPs, and other external systems
- Analytics & Insights: Track performance and engagement metrics
Key Concepts
- Workspace: An isolated environment containing all your content and data
- Sites: Microsites (Engagement Hubs) that host your interactive content
- Cards: Interactive content units like Live Trivia, Memory Challenge, polls, etc.
- Contacts: Individual customer profiles with properties and preferences
- Forms: Data capture configuration for collecting customer information
Popular Workflows
- Create a Site → Add Cards → Set up Data Capture → Launch Campaign
- Build Audience → Create Segmented Lists → Send Targeted Communications
- Set up Automation → Define Triggers → Configure Actions → Monitor Performance
